Refund & Cancellation Policy

This Refund & Cancellation Policy applies to payments made to Tara Infotech for educational courses, computer courses, digital-skill courses, online learning programmes, LMS access, offline training, certification services and other educational services offered through the website.

This policy should be read together with the Terms & Conditions, Privacy Policy and any specific course terms displayed at the time of enrollment.

Tara Infotech aims to provide clear course information before enrollment so students can select the programme that best matches their requirements.

For digital/online courses, refund eligibility may be affected once course content, videos, study material, LMS access or other digital resources have been made available to the student.

Unless otherwise approved in writing by Tara Infotech, refunds may not be available when:

• The student changes their mind after enrollment.
• The student does not wish to continue after receiving course/LMS access.
• The student has accessed or downloaded substantial digital course content.
• The student has shared login credentials or course material.
• The student fails to attend scheduled offline classes without contacting the institute.
• The student does not complete lessons, assignments or assessments.
• The student purchases the wrong course without contacting support before accessing it.
• The student is dissatisfied with personal learning, employment, business or income results.

Cancellation by Student

Students wishing to cancel an enrollment should contact Tara Infotech as soon as possible using the official contact details below. Cancellation does not automatically mean a refund will be issued.

Cancellation by Tara Infotech

Tara Infotech may cancel, postpone, reschedule or discontinue a course/class/service when necessary for operational, technical, academic or administrative reasons. If Tara Infotech cancels a programme and cannot provide a reasonable alternative, an eligible refund may be considered for the affected payment.

To request a refund, contact Tara Infotech with sufficient information to identify the transaction.

Information Required

• Student's full name
• Registered mobile number
• Registered email address, if applicable
• Course name
• Payment/transaction reference or order ID
• Date and amount of payment
• Reason for requesting the refund
• Relevant payment proof, if required

Refund Timeline

Once approved, the applicable refund will normally be initiated to the original payment method, subject to the payment gateway, bank or financial institution's processing timelines.

If an amount is deducted but enrollment is not successfully completed, contact Tara Infotech with the transaction details. Tara Infotech will verify the payment status with the applicable payment provider and take appropriate action.

In the event of a verified duplicate payment, the duplicate amount may be refunded after transaction verification.

Online courses may provide access to recorded lessons, digital learning resources, assignments, LMS/student portal content and other course material.

Students are encouraged to review the course description, syllabus, duration, learning mode and other available information before completing payment.

For classroom-based programmes, cancellation or transfer requests should be submitted to the institute as early as possible.

Where applicable, Tara Infotech may offer a course transfer, batch change or alternative arrangement instead of a monetary refund.

Attendance, classes already delivered, printed materials, registration charges, examination fees or other services already consumed may be considered while evaluating a refund request.

Completion certificates may be issued only after applicable course requirements have been completed. Requirements may include lessons, assessments, assignments and the institute's certificate process.

A certificate-related request does not automatically create a right to a refund of course fees.

Tara Infotech may review exceptional cases individually, including serious technical issues, duplicate transactions, administrative errors or other circumstances where a fair resolution is appropriate.